Effective Date: 2 July 2025

This Privacy Policy describes how Picopico ("we," "us," or "our") collects, uses, and shares your personal information when you visit or make a purchase from www.picopico.us (the "Site"). We are committed to protecting your privacy and ensuring a transparent user experience in accordance with applicable laws, including the California Consumer Privacy Act (CCPA) and other U.S. privacy regulations.

 

Information We Collect

When you use our Site, we may collect the following types of personal information:

Information You Provide Directly: This may include your name, email address, shipping and billing addresses, phone number, and payment details (processed via secure third-party processors).

Information Collected Automatically: We may collect data such as your IP address, browser type, device type, operating system, pages viewed, links clicked, and referring URLs. We also use cookies and tracking technologies (see Section 5).

Third-Party Data: We use platforms like Google Analytics and Meta Pixel to understand traffic and improve marketing.

 

How We Use Your Information

We use your personal information to process and fulfill orders, provide customer support, send transactional and promotional emails (you may opt out at any time), analyze website performance and user behavior, and comply with legal obligations.

We do not sell your personal information.

 

Sharing Your Information

We share your information only as needed with service providers (e.g., shipping carriers, payment processors), marketing and analytics partners (e.g., Google, Facebook, Klaviyo), and legal authorities if required by law. All third-party vendors are expected to meet appropriate data protection standards.

 

Your Rights (U.S. & California Residents)

If you are a California resident, you have rights under the CCPA:

Request access to the personal data we hold about you.
Request deletion of your personal data.
Opt out of any future “sale” of your personal information. (Note: Picopico does not sell your data.)

To make a request, email support@picopico.us with the subject “CCPA Request.” We will verify your identity and respond within the legally required timeframe.

We also honor reasonable privacy requests from other U.S. customers.

 

Cookies & Tracking Technologies

We use cookies and related tools to enable site features (like login and cart), analyze site performance, and personalize content. You can disable cookies in your browser, but this may affect your experience.

 

Data Retention

We retain your personal data only as long as needed for operational purposes or as required by law.

 

Security

We use SSL encryption, secure servers, and restricted access to protect your information. However, no method of online transmission is 100% secure.

 

Children’s Privacy

We do not knowingly collect personal data from children under 13. If we learn that we have, we will promptly delete the information.

 

Third-Party Links

Our Site may link to other websites. We are not responsible for their privacy practices or content.

 

Policy Updates

This Privacy Policy may be updated occasionally. The updated version will reflect a new Effective Date. Your continued use of the Site confirms your agreement to any changes.

 

Contact Us

If you have questions about this policy or how we handle data, please contact us at: support@picopico.us