Effective Date: 2 July 2025

Welcome to Picopico ("we," "us," or "our"). These Terms & Conditions ("Terms") govern your access to and use of our website (www.picopico.us), including any content, functionality, and services offered on or through the site (collectively, the “Site”). By accessing or using our Site, you agree to be bound by these Terms and all applicable laws and regulations, including those of the State of California and the United States.

If you do not agree to these Terms, please do not use this Site.

Eligibility

You must be at least 18 years old or have the involvement of a parent or guardian to use this Site. By using the Site, you represent that you meet this requirement.

Product Information & Availability

We make every effort to display product colors, styles, sizing, and availability as accurately as possible. However, variations may occur due to monitor settings, production changes, or fabric dye batches. All products and prices are subject to change at any time without notice.

Orders & Payment

All orders placed through our Site are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to: stock availability, pricing errors, suspected fraud, or violation of these Terms.

We accept payment via approved third-party processors. You agree to provide accurate billing and shipping information and to promptly update it as needed.

Shipping & Delivery

Estimated shipping times are provided for convenience and are not guaranteed. We are not liable for delays caused by carriers, customs, weather, or other factors beyond our control.

Returns & Exchanges

Please refer to our Return Policy for details on eligibility, process, and timelines. Items must be returned in original, unused condition with tags attached unless otherwise stated.

Promotions & Discount Codes

Promotions, sales, or discount codes may be subject to expiration, exclusion of certain products, or early termination. We reserve the right to modify or cancel promotional offers at any time.

Intellectual Property

All content on this Site—including logos, product names, images, designs, copy, and graphics—is the intellectual property of Picopico or its licensors and is protected by U.S. and international copyright, trademark, and other intellectual property laws. No content may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed without prior written consent.

User Content & Conduct

You agree not to upload or transmit any content that is unlawful, harmful, or infringes on the rights of others. We reserve the right to remove or restrict content that violates these Terms or applicable laws.

Privacy

Your use of the Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information in accordance with U.S. and California privacy laws, including the California Consumer Privacy Act (CCPA).

Limitation of Liability

To the maximum extent permitted by law, Picopico and its officers, employees, affiliates, or agents shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of the Site or products purchased through the Site.

Disclaimer of Warranties

All products and services are provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.

Indemnification

You agree to indemnify and hold harmless Picopico, its affiliates, employees, and agents from and against any claims, liabilities, damages, losses, or expenses, including legal fees, arising out of your use of the Site or your violation of these Terms.

Governing Law

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.

Dispute Resolution

Any disputes arising under these Terms shall be resolved through binding arbitration in Los Angeles County, California, in accordance with the rules of the American Arbitration Association. By using the Site, you waive your right to bring claims in court or participate in class actions.

Modifications to Terms

We reserve the right to revise and update these Terms at any time. Changes will be effective immediately upon posting. It is your responsibility to review the Terms regularly. Continued use of the Site constitutes acceptance of the revised Terms.

Contact Us

For questions about these Terms, submit a request on our contact page or email us at  contact@picopico.us and we’ll be happy to assist. Our customer care team typically replies within 1–2 business days.